The NHS is evolving, and many practices are adopting new systems and technologies to ensure patients receive the highest quality of care.
Updated Appointment Booking Information
We have recently received updated information from Newbury Street and Church Street on how to book an appointment at their practices, which you can find here. For patients at different practices within the Vale who require medical assistance, please follow these best practices:
- Emergency? Dial 999 for life-threatening situations.
- Need urgent help? Call NHS 111 if your practice is closed.
- Use the NHS App or complete a Triage Form via your surgery’s website.
Contacting Your Local Practice
Find your practice’s contact number on their website or through the NHS App.
Pharmacy Help
Your local pharmacist can assist with minor ailments and prescriptions.
Appointment Booking
Submit requests through the NHS App, your surgery’s website, or by phone. Practices are meant to respond within 48 hours.
Additional Resources for Patients
- NHS.UK Online Resource for Patients: Access comprehensive information on health conditions, symptoms, treatments, and more. Visit NHS.UK[1].
- Patient Information Guides: Learn how to use GP Online Services to take control of your healthcare. Download guides from NHS England[2].
- NHS Online Services: Find out how to order repeat prescriptions, book appointments, and access your health record online. Visit NHS Online Services[3].
For more detailed information, visit your local practice’s website or contact them directly.
Download the NHS App:
References
[1] NHS.UK online resource for patients
[2] Patient information guides – NHS England
[3] NHS online services.Â